Refund and Returns Policy
Delivery Timelines, Charges, and Return Policies
At Elevate, we are committed to ensuring your orders are delivered efficiently and safely. Here are the details of our shipping and return policies:
Delivery Timelines:
- Orders are processed within 24 hours of receipt.
- Standard delivery time within India is 5-7 business days.
- International deliveries may take up to 10-14 business days, depending on location.
Shipping Charges:
- Standard shipping within India is free on orders above ₹2,000.
- For orders under ₹2,000, a nominal shipping fee will be charged based on the delivery location.
- International shipping fees vary based on the destination.
Returns and Exchanges:
- We offer a 7-day return policy from the date of delivery for damaged or incorrect items.
- Items must be unused and in their original packaging for returns to be processed.
- To initiate a return or exchange, please contact our customer service team at support@headsupcorporation.com.
We take great care in packaging and shipping your products to ensure they reach you in perfect condition. If you have any questions regarding your order or shipping, please feel free to contact us.
